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Evo_cover_no_download_buttonCustomer education is an important step in the process of building a relationship with your customers. evo was seeing a growing number of returns and exchanges on ski boots, which they attributed to the difficulties of trying on ski boots at home.  To combat this, they created a 3-part how to series to help address some of the issues customers run into during at home try-on.

 

Download this case study to learn how evo saw average open rates of 58% and average click rates of 25% from their 3 - part automated how-to series. Learn how evo:

  • improved customer satisfaction and brand engagement
  • increased trust in their brand
  • lifted repeat sales
  • reduced return rates

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Download the evo Case Study